Return Policy

You have 14 days to return an item from the date received. Please refer to the chart below, whether the goods still can be returned, and which party is responsible for the shipping fees.

Return Policy

Non-returnable Items

Following are non-refundable merchandise
Items received more than 14 days.
A used or unsealed product, except certain stated conditions
Product not sold by
Product damaged by buyer.
Product with missing part.
Free gift and samples.


If refund is needed during return process, we’ll debit into your BEAUTYSTALL.COM account credit. The credit can be used to pay for your next order or you may choose to withdraw into bank account.

Shipping Receipt

Please keeps return shipping receipt properly. We will only pay flat rate at RM6/shipping without present of receipt.

Return Request

After login BEAUTYSTALL.COM, click <Merchandise Return> at the left side of member panel, and fill in the form. Once you received confirmation from administrator, you may proceed to post back item.

In the event of dispute, the decision of BEAUTYSTALL.COM shall be final and conclusive.
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